Realize a new way forward

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Gap Analysis and Project Planning

We conduct assessments of your current processes and practices against established Management System models to identify changes needed to meet your objectives.

We support your organization's vision and strategic direction by creating an effective Management System Program Plan that will enable you to realize your key business objectives.

Plan elements include:

  • Executive coaching

  • Strategic objectives and business plan development

  • Growth and change management planning

  • Risk management

  • Solutions that drive your business goals

Management System Development

Building on the plans developed, we then create and implement a broad range of practical working processes that will improve the efficiency and stability of your everyday operations and ensure conformance to your quality standards.

Systems development includes:

  • Process development and staff training

  • Documentation development

  • Streamlining of current processes

  • Simplification of management system administration

  • Elimination of non-value-added activities relating to management system compliance

Supply Chain Management

Ensuring your supply base understands and agrees to your focus, priorities and needs is key to the ongoing success of your organization. We help to develop supplier relationships that maximize real measurable business value.

Supplier management includes:

  • Conducting assessments and supplier communication to align your expectations with Supplier understanding and processes

  • Coordinating corrective actions that lead to increased confidence and lasting improved performance and reliability

  • Facilitating early supplier involvement and input that prevents future cost or quality issues and dramatically reduces time to market for new products

  • New supplier sourcing and evaluation to improve the stability of your supply chain

Management Representation

A strong and stable management system is vital to maintaining customer confidence in your ability to meet their needs. We can support your management system needs by acting as your interface with auditors, registrars and certification bodies. Our experience and understanding of the requirements ensures your management system is properly represented and only relevant issues are identified during audits and assessments.

Management representation includes:

  • Liaising with auditors and registration authorities for certification applications, audit planning and event coordination

  • The assessment of certification options and presentation of “best fit” suppliers for certification services

  • Hosting of audits and assessments on your behalf

  • Ongoing monitoring of your compliance with key aspects of certification requirements

  • Provide ongoing reporting on your management system compliance and risks to ongoing certification

Digital Technology Consultant

A strong and stable Technology strategy is vital to managing growth and expanding sales. We can support your management system needs by acting as your Digital Technical advisor

Our experience and understanding of IT Management and the risks and opportunities associated with integrating digital assets into operational and sales processes ensures your organizational goals are aligned with technology investment and infrastructure. Digital Technology Consulting includes:

  • Inclusion in short- and long-term strategic planning (as it relates to IT infrastructure)

  • The identification and implementation support of IT solutions to improve sales, productivity, and resilience.

  • The sourcing and management of IT related projects

  • Optimizing online and website presence to increase traffic, improve user experience and convert traffic into prospects.

Quality Specialist Support

Maintaining your customer’s confidence is critical to your ongoing success. Having an additional quality expert at your side can help get through challenges with customer assessments or product recalls or rejects. We can support you through customer audits or assessments, the evaluation of defective products and the generation of containment, corrective and preventive actions that ensure you are responsive and credible. 

Quality specialist support includes:

  • Evaluation of suspect product

  • Development of corrective action responses

  • Hosting and coordinating customer visits and audits

  • Technical investigation and response to customer inquiries or complaints